Privacy Policy

Introduction

This Privacy Policy describes how BILLARIS ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website and services (collectively, the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy and our Terms and Conditions. If you do not agree with the terms of this policy, please do not access or use the Service.

Information We Collect

We collect information to provide and improve our Service. The types of information we collect include:

• Account Information: When you register for an account, we collect personal details such as your full name (first name, last name), email address, phone number, and password (stored as a secure hash). We also collect identity verification details including ID type (e.g., CIN, Passport, Driving License), ID number, a copy of your ID document, birthdate, birthplace, address, city, and postal code. This information is necessary for account creation, identity verification, and service provision.
• Profile Information: You may provide additional profile information such as your display language and bill language preferences.
• Shop Information: If you use the multi-shop feature, you provide details about your shops, including shop name, phone number, address, city, logo, and tax information (such as NIF, NIS, RC, Article Imposition). This data is used to generate accurate and legally compliant invoices.
• Client Information: You provide information about your clients, including their full name, phone number, city, and tax ID. This data is essential for creating bills and managing client relationships within the Service.
• Bill Information: You create and store details about your bills, including invoice numbers, client and shop associations, details of items sold (description, quantity, unit price, tax rate), total amounts, tax amounts, and dates. This data forms the core of the billing service we provide.
• Communication Data: If you contact us for support or inquiries, we collect the information you provide in your communication, such as your name, email address, and the content of your message.
• Usage Data: We automatically collect information about how you access and use the Service, including your IP address, browser type, device information, operating system, pages viewed, features used, time spent on pages, and referring URLs. This helps us understand how the Service is used and improve its performance and features.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How We Use Your Information

We use the collected information for various purposes:

• To provide, operate, and maintain our Service.
• To create, manage, and verify your account.
• To process transactions and generate bills and invoices.
• To personalize your experience and preferences (e.g., language settings).
• To communicate with you, respond to your inquiries, and provide customer support.
• To send you technical notices, updates, security alerts, and administrative messages.
• To monitor and analyze usage and trends to improve the Service.
• To detect, prevent, and address technical issues and security incidents.
• To comply with legal obligations and enforce our Terms and Conditions.

Data Storage Location

Please be aware that the data we collect from you, including your personal data and business information (shops, clients, bills), is currently stored online outside of Algeria. Our hosting provider is Hostinger. By using our Service, you acknowledge and agree that your data will be transferred to and stored on servers located outside of Algeria, and you accept the terms and conditions and privacy policy of Hostinger.

You can review Hostinger's policies here:

• Hostinger Terms of Service: https://www.hostinger.com/terms-of-service
• Hostinger Privacy Policy: https://www.hostinger.com/privacy-policy

Your Responsibility for Client Data

As a user of the Service, you act as the controller of your clients' personal data. You are solely responsible for ensuring that you have a legal basis (such as consent) to collect, process, and store your clients' data on our platform.

BILLARIS assumes no liability for the legality or accuracy of the data you upload. In the event of a dispute or legal claim by one of your clients regarding their data, you agree to take full responsibility and indemnify BILLARIS against any damages or costs incurred.

Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include using secure hashing for passwords, enforcing HTTPS for all connections, and implementing access controls. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. We will delete or anonymize your data when it is no longer needed for these purposes.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data, subject to legal obligations.
• The right to object to or restrict the processing of your data.
• The right to data portability.

To exercise these rights, please contact us using the contact information provided below.

Third-Party Links

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Acceptance of This Policy

By using our Service, you signify your acceptance of this Privacy Policy and our Terms and Conditions. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email, or
• Through the contact form on our website.